Privacy Policy 1988ric
At 1988ric, your privacy is not just a legal obligation — it is part of our commitment to every member. This Privacy Policy explains in detail how we collect, store, use and protect your personal information when you use our platform.
Our Privacy Principles
We Handle Your Data Seriously
Six core principles that shape how we manage the personal information of every 1988ric member.
Layered Data Security
Your personal information is encrypted using industry-standard encryption technology. Access to sensitive data is restricted to authorised staff only, and every access is logged for internal audit purposes.
Minimal Data Collection
1988ric only collects information that is genuinely needed to operate our services, verify member identity, and process transactions. No data is collected beyond operational requirements. 🔍
No Sharing Without Consent
Your data will not be sold, rented or shared with any third party for marketing purposes without your explicit consent. Any data sharing only takes place within the limits set out in this policy.
Full Control in Your Hands
Every member has the right to access, correct and request deletion of their personal data at any time. We provide clear channels for you to manage your own information. ✅
Reasonable Retention Period
Personal data is kept only for as long as necessary for the purposes stated, or as required by law and applicable international licensing requirements.
Full Transparency
When changes are made to this Privacy Policy, you will be notified proactively through the platform and your registered email. We do not make changes quietly without prior notice.
1. Personal Information We Collect
When you register an account or use 1988ric services, we may collect the following categories of information to ensure the platform operates safely and smoothly:
- Identity information: full name, date of birth, identity card number (MyKad) or passport, and nationality. This information is required to verify that you meet the minimum age requirement of 21 years.
- Contact information: email address, mobile phone number, and current residential address.
- Financial information: e-wallet details (Touch 'n Go eWallet, Boost, ShopeePay), DuitNow account, online banking information via FPX, and cryptocurrency wallets for deposits and withdrawals.
- Login information: chosen username and login activity records including IP address and device type.
- Platform usage data: betting records, deposit and withdrawal transaction history, game preferences, and general usage patterns.
- Communications: records of conversations with our 24/7 customer support team via live chat or email.
We do not collect credit card information directly. All payment transactions are handled through secure, certified payment processors.
2. Purpose of Using Personal Information
1988ric uses collected personal information solely for legitimate purposes that align with the operational requirements of the platform. The main purposes for data use are as follows:
- Verifying member identity and ensuring compliance with the minimum age requirement of 21 years before access is granted to any part of the platform.
- Processing account registration, deposits and withdrawals securely through supported payment methods.
- Providing responsive customer service via live chat and email in Malay and English.
- Sending important account-related notifications, including transaction confirmations, security alerts and policy updates.
- Complying with legal obligations and international licensing requirements, including anti-money laundering (AML) and know your customer (KYC) procedures.
- Detecting and preventing fraud, account misuse, and suspicious activity on the platform.
- Improving user experience based on aggregated usage pattern analysis without identifying individuals.
- Sending promotional communications about bonuses, offers and platform updates — only if you have agreed to receive such communications.
You may withdraw consent to receive promotional communications at any time by contacting our support team via email at [email protected].
3. Information Sharing and Disclosure
1988ric does not sell, rent or transfer your personal data to third parties for their own commercial purposes. However, in certain circumstances, your information may be shared with the following parties:
- Payment service providers: Payment processors that handle deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency. They only receive the information needed to complete a transaction.
- Game software providers: Game studios that supply gaming platforms to us may process limited game session data for technical purposes only.
- Statutory authorities: When required by law, court order, or direction from a competent authority, 1988ric will disclose the necessary information.
- Audit and compliance: Independent auditors and international licensing bodies that regulate our operations may have access to certain records within the scope of their review.
All data sharing is subject to strict confidentiality agreements and recipients of data are bound by equivalent data protection obligations.
4. Data Security Measures
We implement multiple layers of technical and procedural security to protect your personal information from unauthorised access, loss, misuse or alteration:
- Data encryption during transmission using Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols.
- Data encryption at rest for sensitive information such as identity and financial details.
- Tiered access controls where staff are only granted access to the portions of data relevant to their job responsibilities.
- Continuous security monitoring and regular system audits to detect any vulnerabilities or unauthorised access attempts.
- Established security incident response procedures, including an obligation to notify affected members in the event of a data breach.
While we take all reasonable steps to protect your data, no system of data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password safe and not sharing it with anyone.
5. Your Rights as a Data Subject
As a 1988ric platform user, you have the following rights regarding your personal data. All requests may be submitted through our customer support team:
Right of Access
You have the right to obtain a copy of the personal information we hold about you, including the purposes for which it is used.
Right to Rectification
If the data we hold is inaccurate or incomplete, you may request that corrections be made promptly.
Right to Erasure
You may request deletion of your personal data, subject to legal obligations and licensing requirements that may require us to retain certain records.
Right to Restriction of Processing
In certain circumstances, you may request that we limit how we process your data while a dispute is being resolved.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
Right to Data Portability
You may request a copy of your data in a structured, commonly used and machine-readable format for transfer to another party.
To submit any request relating to the rights above, please contact our support team via 24/7 live chat or email at [email protected]. We will endeavour to process each request within a reasonable timeframe.
6. Cookies and Tracking Technologies
The 1988ric platform uses cookies and similar tracking technologies to ensure a better and properly functioning browsing experience. The types of cookies used include:
- Session cookies: Required to maintain your login during an active session and ensure account security. These cookies are automatically deleted when you close your browser.
- Persistent cookies: Store user preferences such as preferred language and display settings for your convenience on future visits.
- Analytical cookies: Help us understand how users interact with the platform on an aggregated basis, without identifying specific individuals.
- Security cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the 1988ric platform.
7. International Data Transfers
As 1988ric operates under international licensing, your personal information may be processed or stored on servers located outside Malaysia. In such cases, we ensure that:
- Any cross-border data transfer is carried out with adequate safeguards equivalent to accepted data protection standards.
- Appropriate data transfer agreements are in place with all service providers involved in handling your data.
- The security principles and your rights as stated in this policy continue to apply regardless of where the data is processed.
International data transfers are carried out solely for the technical operational requirements of the platform and not for commercial sharing purposes. 🌐
8. Changes to This Privacy Policy
1988ric reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal developments, or service improvements. When significant changes occur, we will:
- Displaying clear notices on our platform about changes that will come into effect.
- Sending notifications to your registered email at least seven days before changes come into effect, for changes that materially affect your rights.
- Updating the "Last Updated" date shown at the top of this page.
Continued use of the 1988ric platform after the effective date of any policy changes will be considered as your acceptance of the new Privacy Policy. You are encouraged to check this page from time to time to stay informed about how we manage your data.
9. How to Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
- Live chat: Available 24 hours a day, 7 days a week directly through the 1988ric platform in Malay and English.
- Email: [email protected] — we aim to respond within a reasonable time.
Our team is ready to help you understand your privacy rights and process any related requests. All privacy-related communications are handled with a high level of confidentiality.
This Privacy Policy is to be read together with our Terms & Conditions and Responsible Gambling Policy for a full picture of how the 1988ric platform operates.
Ready to Get Started with 1988ric?
We take your privacy seriously. Register an account today and enjoy a betting platform that is secure, responsible and compliant with data protection standards. Members must be 21 years of age or older.